All the Panasonic telephone systems we install have an invaluable facility which enables us to securely carry out remote maintenance using the Panasonic Web Maintenance Console via the customer’s broadband connection. NEC has a similar utility called PC Pro.
This means that in the unlikely event that the business experiences an issue with their system we can often rectify any problems without having to call out resulting in problems being rectified almost immediately.
Changes to extension names is a common request that can be done at the touch of a few keys, changes to which phones ring when and where, plus many other configuration can be made quickly and easily.